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At DuganAir we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of DuganAir

5

(Based on 17 rated reviews)

DuganAir is the best!

55

06-Nov-2019

Product or service reviewed: worked on air conditioning; cleaned dryer vent.

DuganAir is the best! We are fortunate to have such an honest, hard working, community-minded company in our midst. The work they did for me was prompt, thorough, friendly and reasonably priced. I will use them again and again.
55

12-Apr-2019

Product or service reviewed: Bryant Furnace, Heat Pump and Zoning Temp Controls

Worked with Dugan Air on a new build. Pricing was very competitive to other bids. The separation was the work they did. The job went exactly the way Mr. Dugan stated it would and hit every timeline. Billing very straight forward no non-sense. I had two questions about the whole process. One about the zoning and how the thermostats interacted with each other and another about the heat pump. I made one phone call, well within an hour, one of their techs was on the phone with me and my questions were answered with the addition that if I still had questions and needed them to come by to simply call and they would be there. The messes were cleaned up everyday, every question answered and would recommend them for any HVAC project you may have. In a world to dying customer service they are doing it right.
55

03-Oct-2018

Product or service reviewed: Product Purchased

From start to finish great people to work with. Sales was no nonsense, easy to understand. Ben and Matt did the install. Was informed during to entire process, job looks great. Many thanks
55

08-Jun-2018

Product or service reviewed: Mitsubishi System

From the moment we contacted the office through the installation of our new system, every single person we worked with was top notch and attentive. I felt confident that I was getting a quality product with quality service. The little extras that they do were above and beyond our expectations. It is so refreshing to work with a company who does customer service right. Thank you to the entire team. We will tell others!
55

11-Apr-2016

Product or service reviewed: Air duct cleaning

Chris & Jeffery were very friendly, professional, courteous & efficient. They wore covers on their shoes & their equipment was clean. They did a thorough job and DID NOT leave a dusty mess anywhere! When I asked, they willingly showed me the amount of dust they collected and answered all of my other questions. We are VERY pleased with the service we received and will recommend them to our friends! (The cost was in line with other places we called.) Thank you for a job well done!!!!
55

Our entire experience with Dugan Air was fantastic. We were anxious to get a new system, but concerned with the cost and the hassle. The product is excellent, we were pleased with the price overall, and all the technicians were timely, professional, and helpful. We've recommended Dugan Air to several others

55

Priced better than their competitors, on time, competent and professional.

55

Friendly, On Time, Knowledgeable!

55

Supporting local businesses is very important and I was very pleased with the responsiveness of everyone at Dugan Air to my furnace issues. Thank you.

55

Honest, professional, courteous. Will call again if ever needed.

55

Prompt in addressing customer needs. Pleasurable experience to work with on warranty work

55

We were very satisfied with Dugan Air. Everyone from the sales rep to the people in the office have always been helpful and knowledgeable. Glad we went with Dugan Air!

55

Dugan Air will always be the HVAC company I call.

55

Very satisfied with prompt service and recommendation of installed equipment.

55

Your Customer service is outstanding and I always recommend you to others. Everyone I have recommended you to, thinks you do a great job!

55

Super Friendly, honest, nice job on installation.

55

Wow, it was done a little after five o'clock this afternoon, and, I can't say enough about Dugan Air – they were absolutely fantastic, and, they sell a quality product – Bryant. They were efficient, fast, and cleaned up all their trash etc, and hauled it all away. And, one of the most amazing things is how quiet this unit is, and, it's a huge one. 5 ton unit. :) I would highly recommend them – so, if you are in the market for a Heating and Air Conditioning unit – their phone number is 317 878-9111. :) Way to go, Dugan Air, and thanks so much for a job well done. :)